FAQs

A) The pH is too high and there is too much calcium in the water.

A) The pool is not chemically balanced (Ph, Alkalinity, Free Chlorine, Cyanuric levels) see pool chemistry for correct levels.

A) Green pool water can be caused by a number of factors: high temperature in Summer months, not adding the correct amount of chemicals, and even organic matter.

A) Clean out the baskets, and backwash the pool once a week. Take out leaves with the net and brush the walls and floor if dirt. Make sure your motor is running.

A) During the summer months the pool motor should run for 6 hours. In the winter months, the motor should run for 3 hours.

A) The chlorine levels are too high, stick to 3-5ppm (chlorine levels)

A) Yes. Salt chlorinators are less maintenance and hassle free. You can also look forward to a huge saving on chemicals.

A) Call National Pool Supplies to assess it.

A) You should replace sand every 3-5 years.

A) There is a leak in the suction line.

A) The wagon wheel needs to be replaced or multi port top is broken.

A) Yes this ensures the pool is not running 24 hours, saving you on electricity.

A) Take APC out the water and check that there is no blockage. Also check that the diaphragm is not damaged.

A) Selecting a swimming pool contractor involves knowledge, reputation, and trust… Does your prospective pool builder treat you with respect and take time to answer your questions? At National Pool Supplies, we offer numerous layers of Customer Care to ensure your pool building experience is a positive one.

A) Call National Pool Supplies to assist you.